TERMS AND CONDITIONS

1. Unless otherwise agreed in writing or excepted where they are at varience with the provisions of the law, services between GLOBAL GÖZETİM LTD. ŞTİ. (“company”) and “client” shall be governed with these below general conditions of service.

2. The company will provide services using reasonable care and skills in accordance with Client’s specific instructions as confirmed by the company or, in the absence of such instructions, such methods as the company shall consider appropriate on technical, operational and/or financial grounds.

3. Findings of inspection reports are derived from the instructions of client or any methods as stated above.  Reports issued further to the testing of samples indicate company’s opinion on those samples only.

4. Should client request that the company witness any third party intervention, client agrees that the company’s sole responsibility is to be present at the time of the third party’s intervention and to forward the results, or confirm the occcurrence of the intervention. Client agrees that the Company is not responsible for the condition or the calibration of instruments and devices used, the analysis methods applied, the qualifications, actions or omissions of third party personnel or the analysis results.

5. The company is under no obligation to refer to, or report upon, any facts or circumtances which are outside the specific scope of inspections applied. To avoid any doubt, the company is obligated to promptly inform the Client of any events or circumstances that may directly or indirectly affect the performance of the works subject to the Contract.

6. By accepting the works under the Contract, the Company does not assume, in any way, the obligations of the client or any third party.

7. Company should receive the documents from the client, such as copies of sale contracts, letters of credit, bills of lading etc, when required for information only, and do not change the scope of the services or the obligations accepted by the company.

8. Unless otherwise ruled, all samples shall be retained for a maximum ……. months depending on the nature of sample. After that period the samples will be disposed by the Company.

9. The client will ensure that sufficient information, instructions and documents are given in due time (not later than 24 hours prior to the intervention) to enable the required services to be performed.

10. The parties shall mutually fulfill the procedures to allow Company representatives access to the facilities where the service will be performed and to ensure that the work is carried out without interruption.

11. The Client will confirm the service fees, payment terms and payment time before the work as written.

12. In the event of any financial loss or damage arising from the performance of work by the company, any of its officers or representatives, the company's financial liability cannot exceed three times the invoice amount for the service.

13. In the case of submission as per instructions of the client, the Company will not be responsible for samples lost in transit by courier services and the like whether going to or from the company’s offices

14. The company is under a duty of management and not to reveal the confidential informations of the client gained in the course of the inspection except for the informations that are publicly available or disclosures that are permitted by the client. The information that the company is legally obligated to share is exempt from this provision, provided that the customer is immediately informed in writing of this sharing, to the extent legally permissible. Information obtained from sources other than the customer regarding the customer is also considered confidential.

15. In case of failure in precise performance of the services, a written warning is given by client to the company. If the company does not create corrective actions after warning, client has the right of dismissal from service, annulment of contract and claim for damages.

16. The company will nominate enough number of skilled staff during services, will take occupational health and safety measures and/or respect current safety regulations in the place of work.

17. Residence Address of the company is as; “Batı Sitesi Mah. 2306. Cad. Gersan Sitesi No: 26 06370 Batıkent-ANKARA” and notifications to be posted this address will be acknowledged to the company itself.

18. Contradictions or claims due to the contract will be interpreted according to the current legal arrangements.

19. Operations related with the inspections which its scope explained above will be commenced with the endorsement of this statement by the client.

20. Reports and certificates issued by the firm in accredited scopes and / or the accreditation mark may not be used for other purposes such as promotion, product, label, packaging, advertising materials and / or any part of the advertising campaign. The company will promptly inform the Customer of any changes to the conditions regarding its accreditation and other authorizations.

21. Where necessary and applicable, the Client shall ensure that the competent authorities and agencies performing the audits related to the scope of the Firm accredited by TS EN ISO/IEC 17020 standard shall have an opportunity to visit the premises for auditing of the service provided by the Firm and to obtain the necessary information about the inspection conducted by the Firm. Authorized institutions and organizations may conduct audits/visits without informing the Firm and its clients. The Firm agrees to cooperate with these audits and audit team.

22. In case of approval of any service contract, work order or offer form for the performance of the service, the above mentioned shall be deemed accepted, and this “Terms and Conditions” form shall become an integral part of those documents. In case of any conflict between the Contract and the “Terms and Conditions of Service”, the provisions of the Contract shall prevail.